Shipping Policy

1. Delivery Time

• Orders are typically delivered within 6 –10 business days after dispatch.
• A tracking number will be provided once your order ships.

2. Responsibility

The Walkiies is not responsible for:

• Carrier delays.
• Packages marked as “delivered” but lost, stolen, or misdelivered.
• Incorrect shipping addresses provided by the customer.

3. Lost in Transit

• If a package is lost during transit but not marked as delivered, please contact us at info@thewalkiies.com.
• A replacement may be offered at our discretion.

4. Incorrect Shipping Address

• Customers must ensure their address details are correct before placing an order.
• To update an address, email info@thewalkiies.com within 12 hours of purchase.
• After this period, if the address is incorrect and the package cannot be delivered, no refund or compensation will be provided.